Pre paid treatments are non-refundable, non-transferable and are non-exchangable under any circumstances and valid for 12 months only from date of purchase.
Terms and Conditions
Cancellation Policy for Deposits
We require 7 working days cancellation notice prior to your scheduled procedure, otherwise we will charge you a cancellation fee of 10% of the total cost of the procedure. If you do not turn up on the day, the full deposit will be forfeited.
Cosmetic products are non refundable and it only exchangable within 7 days from the date of purchase, only if the cosmetic product is unused and has not been opened, and in it's original packaging. You must provide a receipt for proof of purchase.